Increased error rate on our application

Resolved·Partial outage

Throughput and latency are back to normal, all systems are now 100% ok. Sorry about this inconvenience.

Fri, Feb 27, 2026, 02:22 PM

(2 months ago)

Affected components

Feb 27, 2026, 09:09 AM

01:46 PM

API

Management Portal

Admin Portal

Chatbot & AI

Updates

Resolved

Throughput and latency are back to normal, all systems are now 100% ok. Sorry about this inconvenience.

Fri, Feb 27, 2026, 02:22 PM

Monitoring

Our metrics are showing improvements after deployment of the fix, we'll continue monitoring

Fri, Feb 27, 2026, 01:46 PM(36 minutes earlier)

Monitoring

A fix has been deployed and we're monitoring for results

Fri, Feb 27, 2026, 01:34 PM(11 minutes earlier)

Identified

We are noticing an increase response time which correlates with higher than usual load and are implementing counter measures

Fri, Feb 27, 2026, 01:04 PM(30 minutes earlier)

Monitoring

Still monitoring

Fri, Feb 27, 2026, 09:50 AM(3 hours earlier)

Monitoring

A fix has been deployed and we're monitoring for results before confirming, but things do appear to be better

Fri, Feb 27, 2026, 09:43 AM

Identified

We are noticing an increase error rate on our application and are on it

Fri, Feb 27, 2026, 09:09 AM(34 minutes earlier)